When you talk about creating and improving a business model, even today, sometimes technology or the ease of something can get in the way and not have the effect that was intended.
Specifically, when it comes to broker support, IT development and expertise; outsourcing may be easier but not necessarily the best way for a company. It may have the opposite effect that was intended as some other companies have experienced.
Consumer Choice Marketing learned this a few years ago and has devoted itself to creating in-house systems to help serve the brokers serve their customers. That decision has paid off in spades.
Consumer Choice Marketing’s In-House IT, Broker Support And CAP Departments
These are the processes and systems that make Consumer Choice Marketing be the PREMIER company for the energy deregulation business
The IT Department makes sure that our websites function properly, make sure that payments to brokers are made each and everytime and develope new technologies that help the broker serve the consumer better and more efficient.
Broker Support…this is the team that helps the brokers with any and all issues and situations in coducting their business. A problem with the registration of a customer for a service, geneology issues and any situation that arises, they are there and available to assist you, research and solve the issue to help you succeed. No out house call center or staying on hold for long minutes, just to get voicemail.
CAP Program…the Commercial Assistance Program. This is a system that is designed to be the energy expert for the brokers in the field. It takes all the technical pressure off of the broker. The CAP agent is the specialist who keeps an eye on the commodities markets of gas and electricity. They have their finger on the pulse to guide you in performing your business well.
If you are really want to grab hold of the HUGE opportunity that energy deregulation holds financially. With Consumer Choice Marketing, you have the systems in place to give you all the support you need and simplifies the entire process to work your business like no other!
Fill in the box to the right and find out how Consumer Choice Marketing can change your life!